Bandy Technologies, LLC, operating as Bandy, uses personal information to operate its text messaging program.
Information we collect
When you enroll in or communicate through our messaging program, we collect your mobile phone number, the contents of messages you exchange with us, and messaging consent and opt-out records. Enrollment records include the category selected, timestamps, message identifiers, and the disclosure wording or version presented when you consent.
How we use information
We use this information to manage enrollment and communication preferences, respond to inquiries, provide customer support, coordinate service and vendor communications, and send promotional messages to subscribers who have consented to receive them.
Retention and protection
Bandy Technologies, LLC, operating as Bandy, retains messaging information for as long as reasonably necessary to respond to inquiries, provide services and support, maintain relevant business records, resolve disputes, and meet applicable legal obligations. Retention periods depend on the type of information, its business purpose, and applicable requirements.
We maintain messaging consent and opt-out records separately from routine message content where practical. We retain these records as needed to document communication preferences and honor requests not to receive further messages. Certain records may be retained longer when necessary for an ongoing dispute or legal preservation requirement.
We use administrative and technical safeguards designed to protect messaging information, including access restrictions, multifactor authentication for supported administrative accounts, secure administrative connections, and maintenance of the systems we manage. Access is limited to authorized personnel and service providers who need the information to perform their responsibilities.
No method of electronic transmission or storage is completely secure. Please do not send passwords, payment-card details, or other highly sensitive information through ordinary text messages.
Your messaging choices
Text GO to 984-342-1525 to receive enrollment disclosures. Then reply SUPPORT for non-marketing support and business messages or OFFERS for marketing messages. Choose both by sending each keyword separately. Sending GO alone does not grant either permission. Marketing consent is not a condition of purchase.
Reply STOP to unsubscribe from all messages in this program, or HELP for assistance. A previous opt-out is not automatically removed by sending a category keyword. For assistance with your information, preferences, or resubscription, email connect@bandy.biz or call 984-342-1525.